maya games Privacy Policy

When you register and use maya games, we collect certain personal information that is necessary to operate your account and provide our services to you. This includes your name, date of birth, email address, contact number, and payment details such as your preferred PHP transaction method. We also collect technical data such as your IP address, device type, browser information, and session activity logs to help us maintain platform security and improve your experience. We only collect information that is genuinely needed — we do not gather data beyond what is required for account management, transaction processing, and regulatory compliance in the Philippines. All data collection is done transparently, and you will always be informed of what we collect at the point of registration. If you contact our support team, we may also retain records of that correspondence to help resolve any future queries.

Your personal information is used primarily to operate and maintain your maya games account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our responsible gaming and compliance obligations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Technical data helps us detect and prevent fraudulent activity, protect the integrity of our games, and ensure the platform runs smoothly on all devices. We do not use your data for unsolicited marketing without your explicit consent, and you can update your communication preferences at any time through your account settings. Your data is never sold to third parties under any circumstances. We may share limited information with trusted payment processors and regulatory bodies in the Philippines only where strictly required to complete a transaction or meet a legal obligation.

We take the security of your personal information seriously and apply industry-standard technicaland organisational measures to protect it from unauthorised access, loss, or misuse. Our platform uses encrypted connections (HTTPS) for all data transmission, and sensitive account information is stored using secure hashing and access-controlled database systems. We retain your personal data only for as long as your account remains active or as required by applicable regulations in the Philippines — after which data is securely deleted or anonymised. In the event of a data breach that may affect your rights, we will notify you promptly and take immediate steps to contain and investigate the incident. Our internal team members who handle personal data are bound by strict confidentiality obligations and receive regular training on data protection best practices. You can request deletion of your account and associated personal data at any time by contacting [email protected], subject to any retention requirements imposed by Philippine law.

As a user based in the Philippines, you have the right to access, correct, and request deletion of the personal information we hold about you. You may also object to certain types of data processing or request that we restrict how we use your data in specific circumstances. To exercise any of these rights, simply contact our support team at [email protected] with your request and we will respond within a reasonable timeframe. We will never penalise you for exercising your data rights, and your account will not be affected by making a legitimate privacy request. If you believe your data rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in the Philippines. We are committed to resolving any concerns directly and transparently before escalation becomes necessary.

maya games uses cookies and similar technologies to keep your session active, remember your preferences, and help us understand how players navigate the platform. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to log in and play. We do not use third-party advertising cookies or share browsing data with external ad networks. Analytics data collected through cookies is aggregated and anonymised — it is used solely to improve platform performance and user experience for Filipino players. You can manage cookie preferences through your browser settings at any time, though disabling essential cookies may limit certain platform features. By continuing to use mayagames.vip, you consent to our use of cookies as described in this policy.

We may update this Privacy Policy from time to time to reflect changes in our platform, applicable Philippine regulations, or industry best practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you directly via your registered email address. Continued use of maya games after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always informed about how your data is being handled. If you have questions about any part of this policy or wish to raise a concern, please contact us at [email protected] — we are always happy to help. Your trust is important to us, and we are committed to keeping this policy clear, honest, and up to date.