maya games Terms and Conditions

You must be at least 21 years of age to register and use maya games. By creating an account, you confirm that you meet this age requirement and that you are located in the Philippines. Only one account per person is permitted — duplicate accounts may be suspended without notice. You are responsible for providing accurate registration details and keeping your login credentials secure. maya games reserves the right to request identity verification documents at any time to confirm eligibility. Accounts found to belong to ineligible users will be closed and any pending balances handled in accordance with applicable regulations. If you believe your account has been accessed without your authorisation, contact support immediately at [email protected].

maya games is an online entertainment platform offering casino-style games, live casino tables, and related content for Filipino players. The platform is provided for personal, non-commercial entertainment use only. You agree not to use any automated tools, bots, scripts, or third-party software to interact with the platform in any way. Any attempt to manipulate game outcomes, exploit technical errors, or engage in fraudulent activity will result in immediate account suspension. All gameplay must be conducted in good faith and in accordance with the rules displayed for each game. The platform reserves the right to void any results that arise from technical faults or clear errors. Continued use of the platform after any rule update constitutes acceptance of the revised terms.

All financial transactions on maya games are processed in Philippine pesos (PHP). Deposits must be made using the payment methods listed on the platform at the time of your transaction. Withdrawals are subject to identity verification and may requireadditional processing time depending on your chosen method. Minimum and maximum transaction limits apply and are displayed within your account dashboard. You are solely responsible for ensuring that the payment details you provide are accurate and belong to you. maya games does not accept third-party payments — deposits and withdrawals must be made using accounts registered in your own name. Any transaction found to involve misrepresented payment details may be reversed and the account suspended pending investigation.

The maya games VIP programme rewards active Filipino players with enhanced benefits including faster withdrawal processing, priority support, and access to exclusive game tables. VIP status is earned through regular platform activity and is assessed periodically. maya games reserves the right to adjust, suspend, or discontinue VIP tiers and associated benefits at any time with reasonable notice. VIP rewards are non-transferable and have no cash value unless explicitly stated otherwise. Abuse of the VIP programme — including attempts to artificially inflate activity metrics — will result in removal from the programme and possible account suspension. All VIP benefits are subject to these Terms and Conditions in addition to any specific VIP programme rules published on the VIP page.

Your personal information is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering on maya games, you consent to the collection and use of your data as described in that policy. We collect only the information necessary to operate your account, process transactions, and comply with applicable regulations in the Philippines. Your data will not be sold to third parties. We use industry-standard security measures to protect your personal information from unauthorised access. You have the right to request access to, correction of, or deletion of your personal data by contacting [email protected].

maya games is committed to promoting responsible entertainment for all Filipino players. We provide tools and resources to help you manage your gaming activity, including the ability to set deposit limits and take breaks from the platform. If you feel that your gaming is becoming problematic, we strongly encourage you to visit our Responsible Gaming page for guidance and support options. Players who show signs of problem gambling may be contacted by our support team and offered assistance. We enforce strict age verification to prevent underage access to the platform. Self-exclusion options are available to any player who requests them — contact [email protected] to initiate this process.

maya games reserves the right to suspend or permanently close any account that is found to be in breach of these Terms and Conditions. Grounds for suspension include but are not limited to: providing false registration information, operating multiple accounts, engaging in fraudulent transactions, using prohibited software, or violating responsible gaming policies. Where an account is suspended due to a suspected breach, any pending withdrawals may be held pending investigation. You may close your own account at any time by contacting [email protected]. Upon closure, any remaining balance will be processed in accordance with our standard withdrawal procedures, provided no outstanding compliance issues exist. We reserve the right to retain certain account data as required by applicable Philippine regulations.

We may update these Terms and Conditions from time to time to reflect changes in platform features, applicable regulations in the Philippines, or operational requirements. When material changes are made, we will update the "Last updated" date at the top of this page. Continued use of the platform after any update constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of any changes. If you have questions about any part of these terms, please visit our FAQ page or contact us directly at [email protected]. These terms are governed by and construed in accordance with the laws applicable in the Philippines.